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Do you offer refills or discounts for returning jars?Yes! We offer $3 off when you return your candle jar for a refill. It’s part of our sustainability initiative.
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Do you accept returns?Due to the nature of our products, we do not accept returns. However, if there is an issue with your order, please contact us and we’ll make it right.
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How long will it take to receive my order?Orders typically ship within 2–4 business days. Delivery times may vary based on your location.
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How do I care for my candle?Trim the wick to ¼ inch before each use, and let the wax melt evenly across the surface during the first burn to prevent tunneling. Never leave a burning candle unattended.
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How long do your candles burn?Our 4 oz candles burn for approximately 20–25 hours, while our 8 oz candles offer up to 40–45 hours of burn time with proper care.
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Are your products cruelty-free?Yes! All Maison Lumière products are cruelty-free and made with ethically sourced ingredients.
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Where can I contact you?You can reach us via our contact form or email us at info@maisonlumiere.online. We’re happy to help!
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Can I use the Room & Body Spray on my skin?Yes! Our sprays are formulated to be safe for both room and body use. Mist lightly on linens or your skin, avoiding eyes and sensitive areas.
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What are your candles made of?Our candles are made with a premium coconut wax, infused with phthalate-free fragrance oils and cotton wicks for a clean, long-lasting burn.
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Where do you ship?We currently ship within the U.S. Stay tuned for international shipping options in the near future!
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